Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.Ĭlick the Update Driver button and follow the instructions. In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose 'All Apps' -> swipe or scroll right and choose 'Control Panel' (under Windows System section) -> Hardware and Sound -> Device Manager In Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager

It allows you to see all of the devices recognized by your system, and the drivers associated with them. To install a driver in Windows, you will need to use a built-in utility called Device Manager. To fix this problem, use one of the following methods.Once you download your new driver, then you need to install it. Because the new driver doesn't support the WaveRT port, the system can't access the driver. Therefore, the operating system assumes that the new driver also supports the WaveRT port. When the device-specific driver replaces the default driver, the device interface that is created by usbaudio2.sys is still used because the reference strings overlap. However, both drivers use the 'wave' reference string when the device interface is registered. This 'audio not playing' problem occurs because the default USB audio 2.0 driver (usbaudio2.sys) uses the WaveRT port for operation but the device-specific driver doesn't.

Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. When you select the icon, you receive the following message:Īudio services not responding. The speaker icon on the task bar is marked with an X mark. In this scenario, the device can't be used, and the computer doesn't have sound.

The downloaded device driver replaces the usbaudio2.sys driver.

Windows then downloads the device-specific driver from Windows Update.

The operating system detects the device and loads the standard USB audio 2.0 driver (usbaudio2.sys).

You connect a Universal Serial Bus (USB) audio device, such as an audio adapter or USB digital-to-analog converter (DAC), to a Windows computer for the first time.

This article discusses the 'Audio services not responding' error and USB audio device doesn't work in Windows 10 version 1703.

Usb pnp sound device driver windows 10